Created in 2017, Trustpair empowers large global companies to eliminate vendor payment fraud with a market leading account validation automation platform. Trustpair serves over 300 enterprise customers, helping finance teams protect against 100% of fraud attacks.
The company’s global presence includes offices in New York City, Paris, and Milan, with 100+ employees dedicated to payment security. Trustpair raised 20 million euros to accelerate international growth, and equip finance leaders with the tools needed to tackle sophisticated fraud tactics such as AI, deepfakes, cyber attacks, and more.
Job Description
Trustpair empowers large global companies to eliminate vendor payment fraud with a market leading account validation automation platform. Trustpair serves over 300 enterprise customers, helping finance teams protect against 100% of fraud attacks.
The company’s global presence includes offices in New York City, Paris, and Milan. Our team is composed of 100+ employees with 15 different nationalities who are dedicated to payment security. Trustpair raised 20 million euros to accelerate international growth, and equip finance leaders with the tools needed to tackle sophisticated fraud tactics such as AI, deepfakes, cyber attacks, and more.
About the role
We are seeking an experienced People Development & Operations Manager based in Paris to support Trustpair's international expansion. The ideal candidate excels in HR operations and development, with a passion for continuously improving processes and initiatives while managing daily operations.
Reporting to our VP People, you will oversee a diverse portfolio of responsibilities across European and US operations, collaborating closely with teams and managers throughout the organization.
With the support of an apprentice, you will manage HR operations and projects for all employees across all contract types and geographical locations.
What you'll do:
People Development & Employee Experience
Strategic Planning & Analysis
Alongside our VP People, contribute to the construction of our annual people roadmap development through employee feedback collection, post-mortems, external benchmarks, etc
Design and conduct employee experience surveys
Learning & Development
Create and oversee career development programs
Build and nurture the Manager's community
Design comprehensive training plans
Culture & Engagement
Serve as HR business partner for managers and employees
Orchestrate company-wide events (all-hands, team buildings)
Organize social activities (sports challenges, monthly gatherings)
HR Operations & Administration
Process Excellence
Optimize and manage end-to-end employee lifecycle (onboarding, probation, performance, offboarding)
Drive HR digitalization projects (tools implementation, process automation)
Document and maintain HR processes, ensuring clear communication to all stakeholders
Payroll Management
Oversee multi-country payroll processing
Ensure accurate and timely salary payments
Systems & Data
Manage HR platforms (Hibob, Payfit)
Maintain data integrity for reporting purposes
Handle HR documentation and compliance requirements
Workplace Management
Infrastructure & Equipment
Partner with IT/Ops for employee equipment management
Maintain IT security compliance hand in hand with security & operations teams
Oversee office space optimization
Vendor Management
Coordinate office supplies and equipment procurement
Oversee facilities maintenance and improvements
Management our People Ops Apprentice
Task Management
Delegate and oversee daily operational tasks
Review work quality and ensure accuracy
Training & Development
Set clear objectives and KPIs
Create and implement training plan for the apprentice
Provide regular feedback and coaching
What’s in it for you 👀
Take on a key role in shaping company culture and employee experience
A high visibility position with direct impact on company success
International environment with a scope encompassing Europe & USA
Case study & interview with Céline & Maëva on site (1h)
Coffee fit with two members of our team (30 mins)
Cofounders' Interview with Alexandre, Cofounder & Managing Director (30 mins)
Equal Opportunity Statement Trustpair's policy is to provide equal employment opportunity in all of our employment practices without regard to race, color, religion, sex, national origin, ancestry, marital status, protected veteran status, age, individuals with disabilities, sexual orientation or gender identity or expression or any other legally protected category.
Applicants for all positions in Trustpair must be legally authorized to work in the country which they are applying for or be a citizen from Schengen / EU zone. The verification of employment eligibility will be required as a condition of hire.
